A home that is actually yours, with support that is actually there.
0138 Assistance with supported independent living
Supported independent living from a family-led team — support available when you need it, in a house that feels like a house rather than a facility.
Participants who need support available at all times, and coordinators building or moving a SIL arrangement.
Supported independent living is the support that makes a home work when a participant needs help available constantly, or close to it. It is not a building, and it is not a roster — it is a package of support wrapped around a person’s day, managed so that the participant and their family do not have to hold it together themselves. Supported independent living became its own NDIS class of support (0138) on 1 July 2026, and we are registered for it.
What we provide
Support available across the day and night — as much or as little as the participant needs, including active night support and sleepovers
Everything daily life actually asks of a household — personal care, meals, medication, laundry, cleaning, getting out the door on time
A managed package rather than a stack of shifts — we hold the roster, the handovers and the coverage, so a worker calling in sick is our problem and not the participant’s
Support to live as autonomously as possible — the point is not doing things for people; it is building the day so the participant is running as much of it as they can
Getting out into the community — SIL support does not stop at the front door — appointments, work, study, family, faith, the shops
Housemate matching and household agreements — who lives with whom matters more than almost anything else, and we treat it that way
Working with the housing — whether it is SDA, a private rental or a family-owned home, we coordinate with the housing provider rather than talking past them
Clinical supports built in where needed — our registered nurses and high-intensity trained workers are part of the same team, not a separate contract
Who it's for
A participant moving out of the family home for the first time, where the family needs to know the support will hold before they can let go of it
A participant leaving hospital, a group home or a restrictive setting who needs a household built around them rather than a vacancy to fill
A coordinator with a SIL quote to build, or an existing arrangement that is not working and needs a provider who will say so honestly
What makes us different
SIL goes wrong for boring reasons. The roster does not hold. The handovers are verbal and nothing carries from one shift to the next. Two people who should never have been housemates are sharing a bathroom. The family stops being family and becomes an escalation contact. We work on the boring parts: written handovers, small consistent teams, housemate matching that treats compatibility as a clinical question rather than a vacancy question, and a household rhythm that belongs to the people living in it. Being family-led shows up here more than anywhere — in many of the households we support, family involvement does not reduce when someone moves out, and a SIL arrangement that treats visiting relatives as an interruption is one that will fail.
How it usually unfolds
Most SIL conversations start with a coordinator, a discharge planner or a family who can see a change coming. We meet early, before there is a quote to write. From there we work through what the participant’s day actually needs — hour by hour, honestly, including the parts nobody wants to fund — and build the support package around it. If housemates are involved, we spend real time on matching before anyone signs anything. Once a start date is set, we build the team, write the plans, and do a staged transition wherever the situation allows rather than a single moving day. For the first month we are close, and we expect to adjust. After that, we review formally on the plan’s cadence and informally whenever something is not working.
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