nds service • Sydney

nds service • Sydney

Ten services. Eleven registrations. One team.

From personal care and community nursing to supported indepedent living, respite, group programs and transport - the support we are registered to deliver across Sydney metro, under one multicultural, family-led roof.

NEW TO NDIS?

You don't need to know the codes. We do.

The list below has NDIS registration group numbers next to each service because that's what referrers and plan managers look for. If you're a participant or family member, ignore them. Read the plain-English line underneath instead — that's what we actually do.

The list below has NDIS registration group numbers next to each service because that's what referrers and plan managers look for. If you're a participant or family member, ignore them. Read the plain-English line underneath instead — that's what we actually do.

Still not sure which one fits? A five-minute phone call usually sorts it out. Tell us what's going on day-to-day, and we'll point you to the right service — or tell you honestly if we're not the right fit for what you need.

Still not sure which one fits? A five-minute phone call usually sorts it out. Tell us what's going on day-to-day, and we'll point you to the right service — or tell you honestly if we're not the right fit for what you need.

Call (02) 9052 4930

WHAT WE DO

Ten services, built around real days.

Ten services, built around real days.

In-home support

0107 + 0104 · Daily personal activities

Personal care in your own home from a small, matched team — culturally responsive and respectful of how you live.

Participants needing daily personal care, and families who want to know who is coming.

Nursing and complex care

0114 + 0104 · Community nursing + high intensity

Community nursing and high-intensity personal care from a registered provider — with registered nurses who explain everything and train the family alongside the workers.

Participants with complex health needs, and hospital discharge teams planning a safe handover.

Supported independent living

0138 · Supported independent living

Supported independent living from a family-led team — support available when you need it, in a house that feels like a house rather than a facility.

Participants who need support available at all times, and coordinators building or moving a SIL arrangement.

Short-term accommodation and respite

0115 · Daily life tasks in a group or shared living

Short-term accommodation and respite, plus medium-term accommodation when housing falls through — with support workers who know the participant before they arrive.

Family carers who need reliable cover, and participants between housing arrangements.

Community access

0125 · Participate community

The pool, the library, the church group, the cousin’s birthday — with a worker who knows you and does not need the story explained again.

Participants who want consistent company for outings, social groups or recreation.

Group programs

0136 · Group and centre-based activities

Small group programs where the point is the other people in the room — structure in the week, company that lasts, and staff who stay put.

Participants who want structure and company in their week, and families needing regular daytime support.

Building skills and independence

0117 · Development of daily living and life skills

Cooking, money, transport, appointments, difficult conversations — taught in your own home with your own kit, and reviewed so you can see it working.

Participants working toward more independence, and coordinators who want a program that actually progresses.

Exercise physiology

0126 · Exercise physiology and personal training

Exercise physiology delivered by Accredited Exercise Physiologists, built around a real functional goal and joined up with the rest of your support team.

Participants rebuilding physical capacity after injury or illness or holding ground against a progressive condition.

Transport

0108 · Travel and transport arrangements

Door-to-door transport, usually with the worker who is already in your week — not a different stranger every appointment.

Participants getting to appointments, work or activities who want continuity rather than a rideshare.

Household help

0120 · Household tasks

House cleaning, laundry and yard maintenance for participants whose plan funds household tasks, either alongside personal care or on its own.

Participants whose plan funds household tasks, whether alongside personal care or on its own.

★ SPECIALTY

Exercise physiology — movement, prescribed properly.

We deliver exercise physiology under registration group 0126 through Accredited Exercise Physiologists accredited by Exercise & Sports Science Australia. An AEP is a university-trained allied health clinician who prescribes exercise the way a GP prescribes medication — assessment first, then a structured program against a specific functional goal, then months of adjustment and written review.

What makes it work here is that it is not a standalone appointment. The support workers already in the participant's week know what the program says. Our co-founder Dennis Pili-Gaitau built the business on the belief that the body is part of the plan rather than separate from it, and this is what that looks like in practice.

Talk to us about exercise physiology

What we don't do

We would rather tell you this up front than take a referral we cannot do properly.

We are not a specialist behaviour support provider. We do not write functional behaviour assessments or behaviour support plans, and we are not registered to use regulated restrictive practices. Where a participant already has a behaviour support plan written by an NDIS behaviour support practitioner, our workers can be trained in it and support it consistently — but the plan itself needs a provider registered for specialist positive behaviour support, and we will help you find one.

We do not provide support coordination. If you need a coordinator, we can point you to good ones.

And if what you need sits outside what we are registered for, we will say so on the first call rather than the third.

Found the one that fits? Let's make it real.

Refer a participant, ask a question, or pick up the phone — whichever feels right from here.

We heart NDIS — Registered NDIS Provider

We acknowledge the Traditional Custodians of the lands on which we work, and pay our respects to Elders past, present, and emerging.

Image note: Some images on this site are AI-generated, depicting realistic examples of the support we provide. We use them so we can show what our service looks like while respecting participant privacy. Where an image shows an actual worker or participant, they have volunteered the use of their image.

©2026 ContractCare · A Care OS Group company

We heart NDIS — Registered NDIS Provider

We acknowledge the Traditional Custodians of the lands on which we work, and pay our respects to Elders past, present, and emerging.

Image note: Some images on this site are AI-generated, depicting realistic examples of the support we provide. We use them so we can show what our service looks like while respecting participant privacy. Where an image shows an actual worker or participant, they have volunteered the use of their image.

©2026 ContractCare · A Care OS Group company

We heart NDIS — Registered NDIS Provider

We acknowledge the Traditional Custodians of the lands on which we work, and pay our respects to Elders past, present, and emerging.

Image note: Some images on this site are AI-generated, depicting realistic examples of the support we provide. We use them so we can show what our service looks like while respecting participant privacy. Where an image shows an actual worker or participant, they have volunteered the use of their image.

©2026 ContractCare · A Care OS Group company