A support worker guiding a man who uses a white cane across a street near the Sydney Opera House

Somewhere to be, with people worth being there with.

0136 Group and centre based activities

Small group programs where the point is the other people in the room — structure in the week, company that lasts, and staff who stay put.

Participants who want structure and company in their week, and families needing regular daytime support.

A good group program is not an activity timetable. It is a reason to get up, a room where you are known, and a couple of people you would call friends. That is harder to build than a craft table, and it is mostly a question of keeping the group small and the staff consistent long enough for relationships to form. This is the service families ask us about when someone is isolated and a one-to-one worker is not the answer.

What we provide

  • Small group programs — kept deliberately small so participants know each other’s names and staff know everyone’s

  • Structure across the week — regular days and times, so the program becomes something to plan around rather than something that happens

  • Activities the group chooses — cooking, music, sport, gardening, getting out locally — decided with the participants rather than for them

  • Skill-building inside the group — conversation, boundaries, working with other people, handling a change of plan

  • Personal care during the program — so needing support with toileting or eating is never the reason someone cannot come

  • Transport to and from — where it is in plan, usually with a worker the participant already knows

  • Cultural and faith fit — food, prayer times and language considered in how the program runs, not bolted on afterwards

  • Notes that tell the family something — what they did, who they talked to, how the day went

Who it's for

  • A participant who is isolated and does not want another one-to-one worker — they want people their own age

  • A family carer who needs reliable daytime hours they can plan work or rest around

  • A coordinator with a participant whose plan funds group supports and who has had a bad experience with a large, high-turnover day program

What makes us different

Most group programs are sized for the provider’s economics rather than the participants’ relationships. We keep ours small, which costs us more per participant and is the whole reason it works. The other thing we do differently is staffing: the same faces run the same group, so a participant who takes three months to speak up is not starting again with a new worker in month two. And because we are a multicultural team supporting multicultural families, the group is a place where nobody has to explain their food, their name or why they are not there on a Friday.

How it usually unfolds

We start with a visit or a call to work out whether the group is actually right — sometimes it is not, and community access one-to-one is the better answer. If it looks like a fit, the participant comes for a taster session with no commitment. From there we agree the days and build up gradually; most participants start with one day a week and go from there. We check in with the family after the first session and after the third, because early impressions matter and a participant who did not enjoy it will often not say so. Reviews follow the plan, but we will call earlier if the group is not working for someone.

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We heart NDIS — Registered NDIS Provider

We acknowledge the Traditional Custodians of the lands on which we work, and pay our respects to Elders past, present, and emerging.

Image note: Some images on this site are AI-generated, depicting realistic examples of the support we provide. We use them so we can show what our service looks like while respecting participant privacy. Where an image shows an actual worker or participant, they have volunteered the use of their image.

©2026 ContractCare · A Care OS Group company

We heart NDIS — Registered NDIS Provider

We acknowledge the Traditional Custodians of the lands on which we work, and pay our respects to Elders past, present, and emerging.

Image note: Some images on this site are AI-generated, depicting realistic examples of the support we provide. We use them so we can show what our service looks like while respecting participant privacy. Where an image shows an actual worker or participant, they have volunteered the use of their image.

©2026 ContractCare · A Care OS Group company

We heart NDIS — Registered NDIS Provider

We acknowledge the Traditional Custodians of the lands on which we work, and pay our respects to Elders past, present, and emerging.

Image note: Some images on this site are AI-generated, depicting realistic examples of the support we provide. We use them so we can show what our service looks like while respecting participant privacy. Where an image shows an actual worker or participant, they have volunteered the use of their image.

©2026 ContractCare · A Care OS Group company